Client cases

Client cases

Projects with dense rules, high specialist requirements and cross-border coordination. Presented by industry and context, without naming clients.

01 · SPECIALIST AGENTS

Specialist agents for exchange services

Built customer-facing specialist Q&A agents for regional data and carbon-trading service institutions.

Exchange-service enquiries are frequent, specialist and bounded. Accuracy, consistent language and a dependable service experience matter.

Organized specialist knowledge, service flows and enquiry routing, with a handoff mechanism for human service teams.

Project result: The agent provides a unified entry point for enquiries and service coordination in a high-requirement setting.

Related productsScholarForce ↗Automation Engine ↗

02 · GLOBAL BUSINESS

International-market entry for a robotics company

Built a market-entry system covering target markets, compliance requirements, risk variables and priorities.

The business needed to decide where to enter, what rules apply and how research should become commercial action.

Developed a market-priority and compliance-risk framework, a list of more than 100 prospective customers, and screening and outreach support.

Project result: Market research, compliance judgment and customer development were brought into one executable international-growth workflow.

03 · CORPORATE INFORMATION

AI-era information redesign for a listed healthcare company

Assessed how leading models understand, present and retrieve a listed healthcare company’s public information.

Large models are changing how investors, customers and ecosystem partners find and interpret corporate information.

Completed model-facing information assessment and redesigned the company website, content, knowledge and information architecture.

Project result: A clearer information structure now supports investor relations, customer communication and ecosystem engagement.

04 · INTERNATIONAL SHIPPING

Maritime carbon-compliance intelligence

The maritime carbon-compliance service covers more than 20 EU countries, supporting over 200 ocean-going vessels and nearly 100 shipping companies.

EU ETS, FuelEU, account operations, emissions calculations and carbon-market prices require coordinated work under tight timeframes.

Combined a maritime compliance agent with specialist services for account setup, carbon pricing, EUA procurement, calculation, carbon-market information and coordination.

Project result: The service now covers more than 20 EU countries, with over 200 ocean-going vessels and nearly 100 shipping companies in a unified specialist-service and operational-support system.

05 · EDUCATION & RESEARCH

Research and policy agents

Research agents have supported dozens of leading Chinese universities and think tanks, including national-level institutes and 985 universities.

Research, grant applications and policy reports require rapid evidence organization, problem framing, structure design and iteration.

Created specialist workflows for topic framing, source organization, research structure, reports and application materials, with human iteration.

Project result: Some project reports and applications have received approval or completed project closure, alongside continued user feedback.

06 · DATA & CARBON TRADING

Intelligent customer service for carbon trading

Built a knowledge Q&A, rule-search and guidance-oriented intelligent customer-service system for data-trading and carbon-trading operations.

Data trading and carbon trading involve extensive rules, procedures and operational detail. Enquiries are frequent and specialist, and manual service alone struggles to match both response speed and consistent accuracy.

Completed requirements analysis, system development, testing and pilot operation; delivered an intelligent customer-service system, knowledge base, operating manual and training materials, followed by final acceptance.

Project result: The intelligent customer-service project for carbon trading has completed requirements, testing, pilot operation and final acceptance, giving the business team knowledge Q&A, rule search and operational guidance.